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L’intelligenza artificiale nel customer service aumenta il valore delle persone (e del business)

L’83% dei team di assistenza clienti in Italia utilizza o pensa di introdurre presto soluzioni basate su AI e il 77% delle aziende prevede di aumentare gli investimenti in questo ambito entro la fine dell’anno

Consulta l'articolo completo a questo indirizzo

https://www.ilsole24ore.com/art/l-intelligenza-artificiale-customer-service-aumenta-valore-persone-e-business-AF6ODkqD
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